|Godsend or Nightmare|
Godsend or Nightmare
By Marietta Mehanni and Ange La Scala
Did you choose well? Did you hire the right instructor for the class? How do they fit in with the rest of the team? Are you having regrets and now your hands are tied because they have a following of members? Or are they the best thing since sliced bread?
Hiring instructors to ensure a successful integration into your group exercise team is one of the most important aspects of a program coordinators role.
The following steps outline the process in building a successful team.
How does a coordinator go about assessing whether an instructor will fit into the club’s culture?
What to look for initially:
What would raise a red flag in the initial stage?
The first step is to have a face to face meeting. Hiring someone over the internet, or phone is problematic as you will have no indication of potential issues. So what are the first steps that should be taken to arrange an interview with a new instructor?
If you are satisfied that they might be suitable for your group exercise team, based on your general discussions, the next step is to arrange an audition.
Auditions are necessary in order to access the abilities of an instructor. An instructor’s skill levels should not be based on their resume because good instruction cannot be seen on paper. An audition can be conducted in several ways depending on the circumstances.
The induction is the MOST important part of setting up an instructor to join your team. When your instructors know how to fill out pay and number sheets, check communication procedures, sound system operation and how to store equipment, then it is likely that they will fulfill your expectations and conduct themselves as part of a team. Thus, it is imperative that the induction procedure is thoroughly completed prior to an instructor’s first class. Allow adequate time to be able to complete the induction with your new instructor and the minimum recommended time slot would be 30 minutes to allow for questions and clarifications.
Induction packs are unique to each facility as some may require time to sit down and read documents and contracts prior to signing and others would allow the instructor to take documents home to be completed and returned at a later date.
An induction pack may include documentation of:
Spending time with the instructor in the induction is invaluable. It is the first impression that can create a positive and energetic atmosphere that will ensure that the instructor is excited about working for your organisation. This is when you can instill your core values and expectations. If it is not emphasised at this point then it is much harder to do at a later date.
After the induction
This is the first impression of you that they will make. Remember, we need instructors more than they need us. Even if they are new to the industry, they will soon learn that there are more classes than instructors, and that they are able to leave whenever they wish. So ensuring that they are made to feel special and important is imperative for staff retention.